Deal With It! is a series of blog posts about my personal experiences with the companies I dealt with over the years. In over nine years of writing I’ve dealt with more marketing people then I can poke a stick at; some have been great; other have had no idea what they’re talking about.
While most companies are a pleasure to deal with there’s some out there that have become a nightmare; be it from new staff or internal policy changes. I’m at the point these days though where I don’t care. If they want to be difficult so be it; I’m not about to chase a company down no matter who they are.
It doesn’t take a genius to figure out what companies I get along with and what ones I don’t, a quick trip to TweakTown and the Video Card section can paint a picture with companies who had many reviews in the past like Zotac and ASUS but have nothing now. There’s a story behind this though and other companies; over time you’ll hear them.
Here you’ll get a bit of an idea of what it’s like for me personally dealing with these companies when it comes to getting samples and information.
What: Graphics Cards
Experience: The first company to come in under the Deal With It! series; and to be honest it was never going to be a tough one off the bat. Gigabyte are one of the few companies I would rate up there as the best to deal with. While they’re quick with samples and always forward sales kits over to give me a run down on the information what I like about Gigabyte is that they don’t pretend to know what they’re talking about.
The amount of times I’ve asked a tough questions and they’ve gotten back to me with a response from a product manager or engineer is countless. Over the years I’ve caught out so many companies who have given me one piece of information that turned out to be wrong; they simply told me something though because they felt they knew what they were talking about.
Dealing with Gigabyte has generally been a pretty smooth process, a change of marketing person here and there over the years has caused a bit of a pain on the communications front but over the years my relationship with them has become only stronger.
What’s great about Gigabyte though over the past 12 months is we’ve also seen them expand their horizons with the Super Overclock series that has impressed me numerous times along with the company offering new coolers on most models these days.
The fact that Gigabyte does both NVIDIA and ATI; are a pleasure to deal with and always try to be prompt with samples mean that Gigabyte VGA cards are very common on TweakTown. With the HD 5870 getting the Super Overclock touch and the GTX 400 series coming we should see more Gigabyte video cards over the coming months.